Voucher Terms and conditions
- Your voucher will act as your deposit, please present it on the day of your ride.
- It is valid for 12 months from the date of purchase/issue.
- Your voucher is non-refundable.
- Insufficient cancellation notice (–72hrs) will result in your voucher and your ride being voided.
- Vouchers are not transferable to another recipient.
- Correct information, particularly in regard to weight, is vital for the safety of the rider and the welfare of the horse.
- All of our 2-hour rides require a minimum of an intermediate level of riding (requirements can be found below).
- Our stables currently have a weight limit of 14 stone / 89 kg / 196 lbs.
- Rides continue in all weathers, unless deemed unsafe by staff.
- Our beach riding season is from the 1st October – 30th June.
- We are unable to ride on the beach during July, August, and September.
- Voucher payments are not refundable once they have been made. If, under exceptional circumstances, the management agrees to issue a refund to the customer, please note that for all payments made via Square payment system the processing fees cannot be refunded to you. For more information please refer to: https://squareup.com/gb/en/payments/our-fees.
